Privacy Policy

Personal information you give us

• Account details: your name, email address and password, or your Google sign-in if you use it.
• Your profile: what you add in Settings, such as your role, a short bio and a photo, and professional details such as your organizations, affiliations and metro area.
• Your interview: the details you give when you ask for an interview, and the interview itself. Our practitioner records and transcribes it using Fireflies. We keep the written transcript; we do not store the audio ourselves.
• Your Signature: the archetype, scores and written reading we prepare from your interview.
• Your conversations: what you type into Coach, Translate and Mesh chats, and the answers you receive.
• Your connections: who you share your Signature with, the requests you send and receive, and whether you appear in the member directory.
• Payments: Stripe handles your card. We receive your name, email and billing details, the amount, and whether the payment went through. We never see your full card number.
• Referrals: if a member referred you, we record who it was.
• Messages to us: anything you send us by email.

Sensitive information

Your interview and your conversations may include information that some laws treat as sensitive, such as details about your health, beliefs or relationships, if you choose to share it. We use it only to prepare your Signature and to provide the Services to you.

Information collected automatically

When you use the Services, our hosting and sign-in providers record technical information such as your IP address, browser and device type, and the pages you request, to keep the Services running and secure.

Information from other sources

Some partner communities share basic professional information with us about people they introduce, such as name, role and organization, before those people create an account. If you sign in with Google, we receive the profile information Google shares (see “How Do We Handle Your Social Logins?”).

We process your information:

• to create, review and deliver your Signature;
• to run your console, Coach and the Mesh;
• to help members find people whose Signatures complement theirs;
• to take payments, manage renewals and handle refunds;
• to send you messages about your account, such as connection requests and payment receipts;
• to keep the Services secure and prevent misuse;
• to comply with the law; and
• to improve our framework, using combined information that does not identify you.

If you are in the European Union or the United Kingdom, the GDPR and UK GDPR require us to explain the legal bases we rely on. They are:

• Performance of a contract: to provide the membership you signed up for, including your interview, your Signature and your console.
• Legitimate interests: to keep the Services secure, prevent misuse, and improve our framework using combined information that does not identify you, where those interests are not outweighed by your rights.
• Consent: for choices you make, such as appearing in the member directory or sharing your Signature. You can withdraw your consent at any time.
• Legal obligations: to keep records the law requires, such as payment and tax records, and to respond to lawful requests.

Who can see your information

• You can see your own profile, Signature and conversations in your console.
• Other members can see your directory listing if you choose to appear in the directory: your name, role, bio, photo, metro area, interests, affiliations and archetype, along with a short AI-written note on how the two of you might complement each other. Your full Signature is visible only to members you share it with.
• The member who referred you, if anyone did, can see your first name and last initial, never your email.
• Our team, including the practitioner who interviews you, can see member information where they need it to run the Services.

Our service providers

We share information with these providers, each of which receives only what it needs to do its job:

• Clerk: sign-in and account security, with a bot check from Cloudflare.
• Stripe: payments, renewals and refunds, and payouts to members who refer others.
• Supabase: our database and photo storage.
• Vercel: hosting for the website.
• Airtable: our internal records of members, profiles and payments.
• Anthropic: the AI models behind Signatures, Coach and the Mesh.
• Fireflies: interview recording and transcription.
• Resend: emails sent by the app, such as connection requests.
• Continuum: voice conversations, on partner community sites that offer them. When you use one, the sound from your microphone is sent to Continuum to power the conversation.
• Google: only if you choose to add your card to Google Wallet.

Other situations

• Legal requirements: we may disclose information if the law requires it, or to protect the safety of members or our rights.
• Business transfers: if the company is ever sold or merged, your information would pass to the new owner under this Privacy Policy.

We do not sell your personal information, and we do not share it for advertising.

We use only the cookies the Services need to work. We do not use advertising or analytics cookies.

• Clerk’s cookies keep you signed in.
• Our own cookies remember, for up to 30 days, an access code you have entered, a referral link you followed, or a payment you have just made.
• Your browser also keeps a copy of your profile and recent chats on your device, so the console loads faster.

Yes. We use Anthropic’s Claude models to help analyse interview transcripts and draft Signatures, and to power Coach, Translate and the Mesh. Our team reviews Signatures before they are released.

Anthropic processes this information on our behalf under its commercial terms, which do not allow it to use the information to train its models. When we prepare a profile from your transcripts, Anthropic keeps a copy of them, and of what it produced, for up to 30 days after the work finishes, and then it is deleted.

AI can be wrong or incomplete. Its answers are not professional advice, as our Terms of Service explain.

You can sign in with your Google account. If you do, our sign-in provider, Clerk, receives the profile information Google shares, such as your name, email address and profile picture. We use it only to create and run your account, as described in this Privacy Policy. Google’s use of your information is governed by its own privacy policy.

We are based in the United States, and the Services are hosted there. Our service providers may process information in the United States and other countries. If you use the Services from outside the United States, your information will be transferred to, and processed in, the United States.

We keep your information while your account is open, so your Signature can be reviewed and updated and your conversations stay available to you.

If you ask us to delete your account, we will delete or de-identify your information within 30 days, except records we are required to keep, such as payment and tax records. Copies held by Anthropic after a profile is prepared are deleted within 30 days of that work, as described above.

We use encrypted connections, limit our team’s access to what each role needs, and leave card handling to Stripe. No system is perfectly secure, and we cannot guarantee that unauthorized people will never get in. If a breach affects your information, we will tell you as the law requires.

No. Sovereign Signatures is for adults. We do not knowingly collect information from anyone under 18, and if we learn that we have, we will delete it.

• The directory: choose whether you appear, in Settings.
• Sharing: see who has access to your Signature, and withdraw a share at any time, in the Mesh.
• Seeing, correcting, deleting or getting a copy of your information: email us at tcf@ruggedelegance.com, and we will respond within 30 days.
• Leaving a partner community: ask us, and we will remove your profile from it.

Depending on where you live (for example California, or the EU and UK), you may have further rights, such as the right to know what we hold about you, to have it deleted, and not to be treated differently for asking. We honour these requests for everyone, wherever they live. If you are in the EU or UK and believe we are processing your information unlawfully, you can also complain to your data protection authority.

Many browsers can send a Do-Not-Track or Global Privacy Control signal. We do not track you across other websites, and we do not sell or share personal information for targeted advertising, so there is nothing for such a signal to turn off.

Yes. If you live in California or another US state with a consumer privacy law, you may have the right to:

• know whether we process your personal information, and access it;
• correct inaccuracies in it;
• have it deleted;
• get a copy of the personal information you gave us;
• limit the use of sensitive personal information;
• opt out of the sale or sharing of your personal information; and
• not be treated differently for exercising these rights.

The categories of personal information we collect, and where they come from, are set out in “What Information Do We Collect?”; how we use and disclose them is in the sections that follow it. We do not sell personal information or share it for targeted advertising, and we have not done so in the past 12 months. We use sensitive personal information only to provide the Services to you.

How to exercise your rights

Email us at tcf@ruggedelegance.com. To protect your information, we will confirm your request from the email address on your account. You may use an authorized agent; we may ask for proof that you authorized them.

Appeals

If we decline a request, you may appeal by replying to our decision. We will tell you in writing what we did and why. If your appeal is denied, you may contact your state attorney general.

California “Shine the Light” law

California residents may ask, once a year, which personal information we disclosed to third parties for their direct marketing. We do not disclose personal information for that purpose.

Yes. If we change how we handle your information in a way that matters, we will tell you by email or in your console before the change takes effect. The “Last updated” date above shows when this Privacy Policy last changed. Our Terms of Service explain how the Services themselves work.

Sovereign Signatures, Inc.. Email: tcf@ruggedelegance.com.

You can review and update your profile at any time in Settings. To see everything we hold about you, correct it, get a copy, or have your account and information deleted, email us at tcf@ruggedelegance.com, and we will respond within 30 days.